Refund Policy

We want you to be confident in your purchase. If LD Refund System does not meet your expectations, you may request a refund within 14 days of your initial purchase or renewal, provided the request meets the eligibility requirements in this policy.

Refunds are eligible when all of the following conditions are met:

• The request is submitted within 14 days of the purchase or renewal date.
• The account is in good standing and has not violated our Terms of Service.
• The license has not been transferred or reassigned to another party.
• The request includes valid order details and the reason for the refund.

Refunds may be declined in the following cases:

• Requests submitted after the 14-day window has passed.
• Accounts suspended or banned for policy or Terms of Service violations.
• Evidence of abuse, fraud, or chargeback threats prior to contacting support.
• Services that have been fully delivered and used in a manner inconsistent with the policy (e.g., repeated activation across multiple servers without authorization).

To start a refund request, contact our billing team with the following information:

• Order ID or transaction reference.
• Discord username and server name (if applicable).
• A brief explanation of the issue.

Once approved, refunds typically process within 5–10 business days. Processing times may vary depending on your payment provider and regional banking policies.

Please contact us before initiating a chargeback. Chargebacks can delay support and may result in account suspension. We are committed to resolving billing issues promptly when contacted directly.

We may update this Refund Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication, with the updated date shown at the top.

If you have questions about refunds or billing, please contact our team.