A complete guide to using Discord slash commands for refunds, player lookups, and server administration. Boost staff efficiency with keyboard-first workflows.
Work faster without leaving Discord
Slash commands revolutionized Discord bot interactions. Instead of memorizing prefixes and syntax, staff get autocomplete, parameter hints, and inline validation. This guide covers the essential commands for FiveM refund management and how to customize them for your workflow.
LD Refund System ships with a comprehensive command set. Here are the commands your staff will use daily:
/refund give <type> <player> <item> [quantity]
/refund cancel <refund_id>
/refund info user <player>
/refund info id <refund_id>
/refund list [status] [page]Before issuing refunds, verify the player's identity. Use lookup commands to check their license, Discord connection, and recent activity. This prevents issuing refunds to the wrong account.
Not every staff member needs every command. Configure role-based permissions so junior moderators can view refund status but only senior staff can issue high-value refunds or cancel existing ones.
Permission Hierarchy
Set up three tiers: Viewer (can use /refund info), Moderator (can use /refund give for items under $10k), and Admin (full access including /refund cancel and bulk operations).
Power users can process refunds in seconds. Type / to open the command menu, then use arrow keys to navigate. Tab autocompletes parameters. Combine with Discord's quick switcher (Ctrl+K) to jump between channels instantly.
Commands not appearing? Check bot permissions and ensure slash commands are enabled in server settings. Autocomplete not working? The bot may need to re-sync commands—use the dashboard to trigger a refresh.
Master these commands and your staff will spend less time clicking through menus and more time actually helping players.
LD Refund System automates Discord approvals, in-game claims, and audit logging so your staff stay focused on players.